Frequently Asked Questions

No — LulaBand uses passive NFC technology. It has no battery, emits no radiation, and only activates when tapped by a smartphone.

No sensitive data is stored on the band itself. All information is securely stored and accessed via a protected online profile.

No — LulaBand does not use GPS or continuous tracking. It only shares information when the band is tapped or scanned.

LulaBand is made from extra-soft, premium food-grade silicone, metal-free for less irritation, designed to be safe, gentle, and comfortable for everyday wear.

Yes — the band is specifically designed for young children, using soft, flexible materials with a secure and comfortable fit.

Yes — LulaBand is water resistant and built for everyday use, including hand washing and outdoor play.

LulaBand has a secure closure designed for everyday wear. As with any wearable, fit should be checked regularly.

No — it works instantly via NFC or QR code using your phone browser.

• Emergency contacts
• Medical information (allergies, conditions)
• General child details (age range, notes)

A secure page opens instantly showing the information the account holder has chosen to make available, together with a one-tap option to contact the parent or emergency contact directly — there is no need to read, copy or type a phone number.

Customers who opt for a Premium subscription can also receive a notification with the approximate location of the scan, where available.

This is a scan-location alert, not continuous or live GPS tracking. The location relates to the scan itself.

A special mode that highlights the profile with a clear emergency alert and prioritises contact and medical details.

Basic features are included with LulaBand. Optional Premium features are available for customers who want additional functionality, including scan-location alerts and the ability to manage multiple profiles/bands.

Scan-location alerts are not live GPS tracking — the location relates to the moment the band is scanned, not continuous monitoring of where a child is.

The Free plan includes one band and one profile, with emergency contacts, medical information, Lost Mode and the scan page. Premium starts with a free trial.

Yes. Customers can purchase multiple LulaBands, but managing/activating additional bands beyond the one included with Free requires Premium.

Each band has its own unique code. When your order arrives, you scan or tap each band and link it to a child profile.

Yes — multiple profiles and LulaBands can be managed from one account with Premium. Free includes one band/profile.

Most modern smartphones support NFC or QR scanning.